Will an AI spend my money without asking?
No. Every live change, whether it's a budget, a bid, a keyword, or a whole campaign, is checked against Harness policy and validated with Google first. Then it's shown to you or your strategist with the before and after. Nothing applies without an explicit approval, and there's a hard cap of 250 changes an hour and 500 a day on top of that.
So what makes it agentic?
The work. The agent reads the account, runs the audits, researches keywords, plans campaigns, writes ads, builds landing pages, and stages the fixes on its own, every day. The one thing it waits on is the decision to spend money, and that's on purpose.
What's the difference between an AI PPC agency and agentic PPC?
An AI PPC agency is people using AI tools. Agentic PPC is an AI PPC agent doing the work inside the account every day, with a person approving what spends money. Both have humans. Only one has an agent that reads your whole account before breakfast.
Is this PPC management, SEM, or paid search management?
All three names for the same job. Running Google Ads and Local Services Ads for a home services business is paid search management; agencies also call it PPC or SEM. What's different here is the agent doing the daily work and a person approving what spends money.
What if the agent gets something wrong?
Policy rules stop the classic mistakes before they're ever proposed, like pausing a core repair line on thin data or adding a negative keyword that would block your own core repair terms. Anything that does get applied is logged with its before values and can be reverted in one click. Agent changes can also be switched off for the whole account at any time.
Do I still get a human?
Yes, a named strategist. The agent does the daily grind. Your strategist sets direction, reviews what the agent stages, signs off on changes, and is the person you call.
Which campaign types does it handle?
It builds Search campaigns from scratch, one per trade and service area, plus a Brand campaign when brand searches justify one. New campaigns land in Google paused and go live only after QA and sign-off. It audits and manages your Local Services Ads alongside them: budget limits, targets, lead goals, pacing inside one cap, and approved changes to existing LSA campaigns. Performance Max, Display, and Demand Gen get the same audit and approvals. It doesn't create Local Services, Performance Max, or Display campaigns from scratch today.
Do you manage Local Services Ads too?
Yes. The agent audits and manages your LSA campaigns next to Search, and the Harness team handles the parts Google keeps human: verification and the badge (Google Verified now, Google Guaranteed to most people), your profile and job types, and lead disputes in Google's lead manager.
What does it optimize to?
Tracked calls and forms, a 0 to 100 quality score on every lead, and invoiced revenue from ServiceTitan. Lead scores and revenue go back to Google as conversions, so the account is judged on good leads, and when a campaign graduates to automated bidding, that's what it learns from. Not clicks or button taps.
Do I need ServiceTitan?
No. Tracked calls and forms are enough to run the account well. ServiceTitan adds invoiced revenue, so the agent can see which campaigns paid for themselves. If you run a different field service system, tell us which one and we'll tell you straight what we can connect today.
Can I talk to the agent?
Yes. Ask it anything about your account inside Harness Hub, or from Claude or ChatGPT through the Harness Hub connector. Questions get answered anywhere. Changes still go through approval.
How much does PPC management cost?
Through our partner channel it's 20% of the ad spend we manage that month, never less than $500 and never more than $10,000: the minimum applies below $2,500/mo in spend, and the cap from $50,000/mo up. Ad spend itself is separate, billed by the ad platforms and never bundled into our fee. Plenty of agencies charge a percentage of spend or a flat retainer, then add tool and reporting fees on top. Ours includes Harness Hub, the PPC agent, Pagestorm landing pages, call tracking, and lead scoring. Use the fee calculator on this page to price your own spend.
Are there software, tool, or reporting charges on top?
None. Harness Hub, the paid search agent, Pagestorm landing pages, call tracking, and lead scoring are part of how we run the account, so they're covered by the management fee. No platform line items, no per-page charges, no "AI add-on."
Who is this pricing for?
This rate is offered through our dedicated PPC channel for accounts referred by a Harness partner. If you came to us another way, reach out anyway and we'll tell you straight which program fits your operation.
What happens to the account if we part ways?
The ad account is yours. We run it; you own it, along with the history and data inside it.